We at Jio Dreams want you to understand what information we collect, and how we use and share it. That’s why we encourage you to read our Privacy Policy. This helps you use Jio Dreams Products in the way that’s right for you.

In the Privacy Policy, we explain how we collect, use, share, retain and transfer information. We also let you know your rights. Each section of the Policy includes helpful examples and simpler language to make our practices easier to understand.

It's important to us that you know how to control your privacy, so we also show you where you can manage your information in the settings of the Jio Dreams Products you use.

The information we collect and process about you depends on how you use our Products. For example, we collect different information if you sell furniture on Marketplace than if you post Jio Dreams. When you use our Products, we collect some information about you even if you don't have an account.

Your activity and information you provide:

• On our Products, you can send messages, take photos and videos, buy or sell things and much more. We call all of the things you can do on our Products "activity." We collect your activity across our Products and information you provide, such as:
• Content you create, like posts, comments or audio
• What we collect from our camera feature: User likes using App Camera feature to take pictures of his friends. We collect information about how user uses the Camera feature, including what he sees through the camera lens on his device while he’s using the feature. This helps us do things like suggest masks and filters that he might like. We collect from these features, and how we use information from the camera for masks, filters, avatars and effects.
• Content you provide through our camera feature or your camera roll settings, or through our voice-enabled features.
• Messages you send and receive, including their content, subject to applicable law. We can't see the content of end-to-end encrypted messages unless users report them to us for review. Likewise, Your messages are your messages. We want you to know what information we collect and how we use it. We don't use the content of your messages with other people for ad targeting, which mean that advertisers can't target you based on what you say in messages.
• Jio Dreams about content and messages, subject to applicable law
• Types of content you view or interact with, and how you interact with it.
• Apps and features you use, and what actions you take in them. For example, we log: apps, posts, videos, ads, games, Shops and other content you view or interact with on our Products
• Purchases or other transactions you make, including credit card information. Learn more.
• Hashtags you use
• The time, frequency and duration of your activities on our Products
• Information with special protections

Friends, followers and other connections:

Information we collect about followers and other connections:

We collect information about friends, followers, groups, accounts, other users and communities you’re connected to and interact with. This includes how you interact with them across our Products and which ones you interact with the most.

Information we collect about contacts:

We also collect your contacts’ information, such as their name and email address or phone number, if you choose to upload or import it from a device, like by syncing an address book. If you don’t use Jio Dreams Products, or use them without an account, your information might still be collected.

Information we collect or infer about you based on others’ activity. For example:

• We may suggest a product to you through Jio Dreams's People You May Know feature if you both appear on a contact list that someone uploads.
• We take into account whether your friends belong to a group when we suggest you join it.

App, browser and device information:

We collect and receive information from and about the different devices you use and how you use them.

Device information we collect and receive includes:

• The device and software you’re using, and other device characteristics.
• What you’re doing on your device, like whether our app is in the foreground or if your mouse is moving (which can help tell humans from bots)
• Identifiers that tell your device apart from other users’, including Family Device IDs. Identifiers we collect include device IDs, mobile advertiser ID or IDs from games, apps or accounts you use.
• Signals from your device. Device signals include GPS, Bluetooth signals, nearby Wi-Fi access points, beacons and cell towers.
• Information you’ve shared with us through device settings, like GPS location, camera access, photos and related Jio Dreams
• Information about the network you connect your device to, including your IP address.
• Information about your network includes:
• The name of your mobile operator or internet service provider (ISP)
• Language
• Time zone
• Mobile phone number
• IP address
• Connection speed
• Information about other devices that are nearby or on your network
• Wi-Fi hotspots you connect to using our Products
• Information about our Products’ performance on your device.
• Information from cookies and similar technologies.

How do we use your information?

We use information we collect to provide a personalized experience to you, including ads, along with the other purposes we explain in detail below.

For some of these purposes, we use information across our Products and across your devices. The information we use for these purposes is automatically processed by our systems. But in some cases, we also use manual review to access and review your information.

To use less information that’s connected to individual users, in some cases we de-identify or aggregate information. We might also anonymize it so that it no longer identifies you. We use this information in the same ways we use your information as described in this section.

Here are the ways we use your information:

To provide, personalize and improve our Products

We use information we have to provide and improve our Products. This includes personalizing features, content and recommendations, such as your Jio Dreams Feed, Stories and ads. We use information with special protections you choose to provide for these purposes, but not to show you ads.

How long do we keep your information?

We keep information as long as we need it to provide our Products, comply with legal obligations or protect our or other’s interests. We decide how long we need information on a case-by-case basis. Here’s what we consider when we decide:

• If we need it to operate or provide our Products. For example, we need to keep some of your information to maintain your account. For example,
• We keep profile information, photos you’ve posted (and not deleted) and security information for the lifetime of your account.
• And when you search for something on Jio Dreams, we keep your search history until you clear the search in your activity log or delete your account. Once you clear a search or delete your account, it will no longer be visible to you, and it will be deleted.
• But even if you don’t clear your search or delete your account, within six months of your search we delete information about that search that isn’t necessary to show you your search history, like information about the device you were using, or your location.
• The feature we use it for, and how that feature works. For example, messages sent using Messenger’s vanish mode are retained for less time than regular messages.
• How long we need to retain the information to comply with certain legal obligations:

If we need it for other legitimate purposes, such as to prevent harm; investigate possible violations of our terms or policies; promote safety, security and integrity; or protect ourselves, including our rights, property or products. In some instances and for specific reasons, we’ll keep information for an extended period of time. Read below about when we may preserve your information.

Why we may preserve your information longer

Your information, including financial transaction data related to purchases or money transfers made on our Products, may be preserved and accessed for a longer time period if it’s related to any of the following:

• A legal request or obligation, including obligations of Jio Dreams Companies or to comply with applicable law
• A governmental investigation
• An investigation of possible violations of our terms or policies
• To prevent harm
• For safety, security and integrity purposes
• To protect ourselves, including our rights, property or products
• If it’s needed in relation to a legal claim, complaint, litigation or regulatory proceedings. See Some Example below:

Examples of why we might preserve your information

To respond to a legal request

For example, we might preserve your information after you delete your account when we receive a valid legal request, such as a preservation order or search warrant, related to your account.

To comply with applicable law

For example, we preserve certain information about purchases or transactions associated with an account, in line with Jio Dreams’s accounting obligations.

For safety, security and integrity purposes

For example, if we disable an account for violating our terms or policies, we preserve information about that user to prevent them from opening a new account.

We also might preserve some of your account information as part of our review of suspicious activity. This includes any suspicious activity associated with our financial products, like suspected money laundering or terrorist funding.

For litigation

We may preserve your information where we deem it necessary for reasons related to a legal claim or complaint. For example, we may be required to defend ourselves in legal proceedings in a claim related to your information.

Where do we use cookies?

We may place cookies on your computer or device and receive information stored in cookies when you use or visit:

• The Jio Dreams Products;
• Products provided by other members of the Jio Dreams Companies; and
• Websites and apps provided by other companies that use the Jio Dreams Products, including companies that incorporate Jio Dreams technologies into their websites and apps. Jio Dreams uses cookies and receives information when you visit those sites and apps, including device information and information about your activity, without any further action from you. This occurs whether or not you have a Jio Dreams account or are logged in.

In some cases, we may preserve your information based on the above reasons even after you request deletion of your account or some of your content. We may also preserve information from accounts that have been disabled and content that has been removed for violations of our terms and policies.